Privacy Policy

Effective: May 28, 2026

PorchBerry (“PorchBerry,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information collected through PorchBerry’s website, applications, services, and platform.

Information We Collect

We may collect names, email addresses, phone numbers, mailing addresses, payment information, profile information, uploaded documents, background screening information, booking information, communications through the platform, device and browser information, and location information.

How We Use Information

PorchBerry may use collected information to facilitate marketplace connections, process bookings and payments, verify identities, coordinate background screenings, improve the PorchBerry platform, communicate with users, provide customer support, maintain trust and safety, and prevent fraud or misuse.

Independent Contractors

Support Pros on PorchBerry are independent contractors and are not employees of PorchBerry.

Third-Party Services

PorchBerry may use third-party providers including payment processors, booking software providers, background check providers, analytics providers, hosting providers, and other technology partners. Third-party providers may process information according to their own privacy policies and terms.

Third-Party Websites & Information Security

Our website may contain links to websites that are not owned or controlled by PorchBerry. We are not responsible for the privacy practices, policies, or content of third-party websites and encourage users to review the privacy policies of any external websites they visit.

We maintain reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, modification, or disclosure. Information provided through PorchBerry may be stored on secure servers and protected through controlled security measures. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Cookies & Tracking Technologies

PorchBerry may use cookies and similar tracking technologies to improve website functionality, user experience, analytics, and platform performance.

User Rights

Users may request access to personal information, corrections to account information, account deletion requests, or communication preference updates.

Non-Medical Services

PorchBerry is a non-medical marketplace platform and does not provide medical care, healthcare services, nursing services, emergency services, or medication administration.

Electronic Consent

By using PorchBerry, users consent to receive electronic communications, agreements, notices, disclosures, and records electronically.

Legal Disclosure

We may disclose information if required or permitted by law, including compliance with subpoenas, legal processes, governmental requests, fraud investigations, safety concerns, or the protection of PorchBerry, its users, or others.

State-Specific Compliance

Users acknowledge that laws regarding independent contractors, transportation, home services, and marketplace operations may vary by state. Users and Support Pros are responsible for complying with applicable laws.

Contact Information

If you have questions regarding this Privacy Policy or would like to contact PorchBerry regarding your personal information or individual rights, please contact: porchberryinfo@gmail.com